Hello - I have a SSG320 running version 6.3.0 r25. A few months ago the device stopped passing traffic. I was unable to ping interfaces and the console port was frozen. Lights looked normal with the exception of the alarm light and the port lights were showing actvity. Seeing as I could not use the console port I powercycled the device. It restarted as expected and was back up and running. This happened 3 times over a 24 hour period at which point the device functioned normally. The issue happened again this morning and I had to power cycle twice over the day.
From what I have read the power cycle is purging all of the logs so I have nothing to look at once the device is back online. My question is one does anyone have any ideas what may be happening with ports not passing traffic and the console port not being accessible and two are there any suggestions to record whats happening at the time the ports lock up so I can try to troubleshoot and resolve.
Thank you